Euro EduCare Terms & Conditions


This document contains information on how to claim the Euro EduCare Extended Warranty and sets out the Terms and Conditions of the promotion. Participation in this promotion is deemed acceptance of these Terms and Conditions.

Promotional Offer

  1. Euro EduCare 5 year Extended Warranty is available to Educational Institutions in Europe only.

  2. Euro EduCare 2019 will be available to qualifying educational institutions purchasing a Miller product between January 1st to December 31st 2019.

  3. Euro EduCare 2019 extended warranty must be claimed no later than 3 months after the date of purchase. Claims made after three months form the date of purchase will not be accepted.

  4. The five year warranty will start from the date of purchase.

  5. Qualifying Educational Institution means a government or registered educational institution engaging in providing a large variety of learning environments and learning spaces for people of different ages gain an education, including preschools, childcare, primary-elementary schools, secondary-high schools, and universities.

  6. Products requiring repair during the warranty period must be returned to a designation Miller service center. Transportation costs to and from the service center are at the product owner cost.

  7. Bags and cases do not quality for Euro EduCare 2019 and carry the standard 3 year warranty.

Claim Registration

You must download the Euro EduCare 2019 Claim Form from

Registrations closes at 11:59pm (GMT) on Friday 29th March, 2020 after which no further claims will be accepted. 

Once your claim has been approved, your warranty will be automatically extended by 2 years to 5 years from the date of purchase. Our standard warranty terms and conditions apply. Visit our website

Download the Euro EduCare Claim Form to your computer, complete the form and email completed form with proof of purchase to

When registering your claim you must supply the following information:

  1. Contact details - customer name (which must match the customer name on the proof of purchase), email address, daytime contact phone number and state and country of residence. The Promoter accepts NO responsibility for the customer providing incorrect account details.

  2. Serial number(s) of your Qualifying Product(s).
  3. Copy of your proof of purchase - a receipt/tax invoice indicating the customer name, date of purchase, store (including address) invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg warranty costs) and total invoice amount.

  4. You can provide a copy of your proof of purchase by either scanning or taking a photo of your proof of purchase and email to


All claims are subject to verification by Miller Camera Support Equipment. Miller Camera Support Equipment reserves the right, at any time, to verify the validity of claims (including contacting the place of purchase) and claimants (including a claimant's identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Incomplete, indecipherable, or illegible claims will be deemed invalid.

Any misrepresentation or fraudulent information by the purchaser disqualifies claim of this offer.

Miller Camera Support Equipment reserves the right to vary these terms and conditions without notice, to modify, reschedule or terminate the promotion or to modify or extend the closing date and criteria of the Promotion at its discretion.

Miller Camera Support Equipment decision on all matters pertaining to this Promotion is final and binding and no correspondence will be entered into, except as otherwise stated in these terms and conditions. Claims are not transferrable or assignable.

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